剑桥商务英语BEC口试全真试题
Phase II CARD
A: WHAT IS IMPORTANT WHEN
Planning a presentation
• Finding out about the audience
• Researching the topic
B: WHAT IS IMPORTANT WHEN…?
Aiming to improve customer service
• Staff training
• Customer satisfaction
C: WHAT IS IMPORTANT WHEN …
• Managing a project
• Encouraging teamwork
• Keeping to schedule Phase III Card
Programme for New Staff
The manufacturing company you work for would like to introduce a full programme of training for new staff.
You have been asked to help prepare the programme.
Discuss the situation together, and decide:
• What should be covered by the training programme
• How else new staff can be helped to settle into their jobs as quickly as possible
WRITING
QUESTIONS 46 and 47 PART ONE
Question 46
You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff.
Write a memo of 40-50 words to staff:
explaining why the courses are necessary
saying which members of staff should attend
announcing when the courses will start
Write on your Answer Sheet.
RART TWO
Question 47
Your company exports to a number of countries around the world. The company is looking for new agents for international freight.
Read the two advertisements below, on which you have made some notes.
Then, using the notes, write a short report for the Export Sales Manager, covering all your points and saying which agent you recommend.
Write 120-140 words.
Write on your Answer Sheet.
