PART FOUR
Questions 21-35
Read the text below about job prospects at the Provincial Bank.
Choose the correct word A, B, C, or, D on the opposite page to fill each gap.
For each question 21-35, mark one letter (A, B, C, or D) on your Answer Sheet.
Employment Opportunities for Graduates with the Provincial
BankThe Provincial Bank is one of the biggest (example) ____________ institutions in the U.K. With its 1,900 branches and 58,000 employees, it has (21) ____________ a household name. Almost 4,000 of these employees (22) ____________ managerial or executive positions. The bank has an outstanding (23) ____________ of profitability, which has been achieved by introducing innovations at the same time as maintaining leadership of the (24) ____________. The bank''s comprehensive training programme concentrates on (25) ____________ the most important skills that graduates need in order to (26) ____________ early management responsibility. Trainees take responsibility for their own continuous self-development through visiting other branches and departments, and by (27)____________ courses in management skills. They also receive training in order to increase their knowledge of the bank''s (28) ___________. The bank supports (29)____________ of staff who wish to take professional examinations, and its Graduate Training Scheme is (30)_____________ to the nationally recognized Diploma in Management.Obviously the quality of its mangers is of (31)____________ importance to the bank''s performance. It welcomes good graduates in any subject area, (32)____________ they can demonstrate the ability to influence events, and have the potential to (33)____________ both as leaders and as part of a team. Most graduate trainees join the Retail Banking division initially. Those starting on this programme will soon have the (34)____________ to work in other parts of the bank and can (35)____________ a varied and flexible working life.
Example:A budgetary B fiscal C financial D economic Example
21 A opened B entered C turned D become
22 A hold B do C keep D own
23 A career B catalogue C record D experience
24 A area B trade C record D market
25 A making B reaching C developing D heightening
26 A present B treat C deal D handle
27 A observing B attending C involving D staying
28 A services B goods C creations D abilities
29 A colleague B members C people D persons
30 A qualified B combined C fastened D linked
31 A main B vital C necessary D superior
32 A therefore B thus C provided D only
33 A succeed B realize C gain D overcome
34 A choice B chance C likelihood D probability
35 A forecast B believe C suppose D expect
PART FIVE Section A Questions 36-40 Read the text below about a special kind of competition. In most of the lines 36-40 there is one extra word which does not fit. One or two lines, however, are correct. If a line is correct, write CORRECT on your Answer Sheet. If there is an extra word in the line, write the extra word in CAPITAL LETTERS on your Answer Sheet.
Examples:0 The international Youth Skills Olympics is a vocational skills competition in 0 C O R R E C T00 which the young people demonstrate their achievements in a range of areas. 00 T H E
36 The competition, which there is held every two years, is organized by the international 37 Training Organisation. All U.K. competitors qualify for the team by getting through 38 a tough national competition.Their backgrounds are vary from arts to sciences, 39 and students to the self-employed. Since they do not know which skill area they 40 will be tested in, they must to train for everything before the start of the competition.
Section B Questions 41-45 Read the text below about market research. In each line 41-45 there is one wrong word. For each line 41-45,write the correct word in CAPITAL LETTERS on your Answer Sheet. Examples:0 Your business will only success if customers like your product 0 S U C C E E D00 or service and are prepared to give you money in exchange about it 00 F O R
Market Research41 Before you start a business, it is importance to undertake market research42 and to assess the results with great care: you need to finding out about your43 potential customers and the state of the market, included your competitors.44 The more detailed your market research are, the more profitable your business45 is likely to be. Carry out your study thorough, and repeat it to ensure your results are reliable |
WRITING
QUESTIONS 46 and 47
PART ONE
Question 46
You are the training manager of a company which has won a large export order. You have been asked to organize foreign language training for some of your staff.
Write a memo of 40-50 words to staff:
explaining why the courses are necessary
saying which members of staff should attend
announcing when the courses will start
Write on your Answer Sheet.
RART TWO
Question 47
Your company exports to a number of countries around the world. The company is looking for new agents for international freight.
Read the two advertisements below, on which you have made some notes.
Then, using the notes, write a short report for the Export Sales Manager, covering all your points and saying which agent you recommend.
Write 120-140 words.
Write on your Answer Sheet.
UNIVERSITY OF CAMBRIDGE LOCAL EXAMINATIONS SYNDICATE
Examinations in English as a Foreign Language
BUSINESS ENGLISH CERTIFICATE
Test of Listening
PART ONE
Questions 1-12
You will hear three telephone conversations or messages.
Write one or two words or a number in the numbered spaces on the notes or forms below.
You will hear each recording twice.
* Conversation one (Questions 1-4)
Look at note below.
You will hear a man phoning company about an order.
Lewis & Thorn
Printers
Telephone Message
Message for: Mark HansonOliver
Martin rang from (1)_____________________________________. He hasn''t received the (2)__________________________________ he ordered for a (3) _____________________________ later this month .Wants to change the quantity to (4) _______________________________ --- to be ready tomorrow. Will fax details if needed.
* Conversation Two (Question 5-8)
Look at the notes below.
You will hear a conversation between two friends about a job vacancy.
Job with Alba as (5)________________________________________
Responsible for (6) ________________________________________
Must have knowledge of (7)__________________________________________________
Apply by (8)______________________________________
* Conversation Three (Questions 9-12)
Look at the notes below.
You will hear a telephone conversation about arranging a meeting.
FINANCE MEETING
Need to discuss (9)__________________________________________.Aim to produce new (10) ______________________________________________.Check that the Sales Co-ordinator and the (11)_______________________________ can come.Arrange for a (12) __________________________________________ to be available.
PART TWO
Questions 13-22
Section One
(Questions 13-17)
穀ou will hear five short recordings. Each person is talking on the phone.
稦or each recording, decide what is the main topic of their call.
稺rite one letter (A-H) next to the number of the recording.
稤o not use any letter more than once.
穀ou will hear the five recordings twice.
13 ____ 14 ____ 15 ____ 16 ____ 17 ____
A a departmental meeting
B a job interview
C negotiations with buyers
D a visit to a factory
E a shareholders'' meeting
F a training session
G a conference
H a visit to trade exhibition
Section Two
(Question 18-22)
?You will hear another five short recordings. Each speaker recently attended an interview.
?For each recording, decide what the speaker is saying about the interview they attended.
?Write one letter (A-H) next to the number of the recording.
Do not use any letter more than once.
You will hear the five recordings twice.
18 __ 19___ 20___ 21___ 22___
A I didn''t express myself well.
B I misunderstood the advertisement.
C It was shorter than I expected.
D I wasn''t appropriately dressed.
E It was poorly organized.
F There were too many applicants.
G I did too much preparation.
H One of the questions surprised me.
PART THREE
Questions 23-30
You will hear a radio interview with Peter Williams about training within small businesses.
For each question 23-30, make one letter (A, B or C) for the correct answer.
You will hear the recording twice.
23 What was Peter Williams doing immediately before he started his research?
A He was managing the training department of a large company.
B He was running a training programme at a university.
C He was running his own small business.
24 In his research, what did Peter Williams find about training in small firms?
A They spend too little on training.
B They are unaware of their training expenses.
C They receive state subsidies for training.
25 Small firms do not have specific training budgets because
A they do not want to invest in training.
B they do not have time to provide training.
C they do not plan their training.
26 When calculating the cost of in-house training, many small firms do not include
A course fees .
B managers'' time.
C accountants'' costs.
27 What do the majority of small firms spend on training?
A less than 1% of their payroll.
B 1-5% of their annual payroll.
C more than 10% of their payroll.
28 Peter Williams thinks that the best training involves
A observing an expert do the job
B going on special training courses.
C doing the job under supervision.
29 Above all else, small businesses want training that
A will answer their short-term needs.
B does not require immediate investment.
C will help their planning procedures.
30 The first university courses for small companies will deal with
A business growth.
B computing needs.
C structural change.
You now have 10 minutes to transfer your answers to your Answer Sheet.