If you observe carefully enough, you will find the higher one's position in business, the more communicating one does. Although production workers communicate occasionally – and what they communicate may deserve attention, their supervisors spend far more time communicating, and the bosses higher up spend even more. It is estimated, according to a survey, that top level management spend from 45 to 65 percent of their working time communicating.
如果你观察的足够仔细的话，你就会发现一个人在商务中的地位和他的交流沟通能力是成正比的。虽然产业工人很少交流——并且他们所交流的也值得注意，他们的主管花费了很多时间来交流，他们的老板更是费劲心思。据一个调查估算，高层次的管理者花费他们工作时间的45%至65%来进行交流。
As an individual planning a business career, you may obtain your initial job by virtue of technical knowledge and skills in computer science, accounting, or marketing, etc. , but the ability to speak and write English effectively may help you sustain it. As you progress up the organizational ladder, technical skills become less important, because managers spend less time in actual operating situations and are more concerned with broader aspects of the organization. General skills, including interpersonal skill, conceptual skill, diagnostic and analytic skill, determine how fast and how far you go.
对与一个已经进入社会还是工作的个人来说，或许你是靠技术知识、电脑技术、会计、或者市场等能力获得第一份工作，但是有效地用英语说和写的能力则能够帮助你维持这份工作。当你逐渐在组织中成长起来的时候，技术能力则变得不那么重要，因为领导者都花费很少的时间在实际的操作中，他们更加关注的是这个组织更为广泛的方面。一般技能，包括人际能力，理解能力，诊断能力，分析能力，抉择能力则决定了你的发展速度和最终你能走多远。
Communication is the activity that enables human being to work together. More specifically, it allows businesspeople to follow a plan of operation, to avoid duplication, to coordinate effort, to share knowledge, to report progress, and to solve problems. Communication, in a similar fashion, contributes to building up and enhancing harmonious relationship with those outside the organization. In short, business organizations can not function properly in the absence of communication.
交流是使人们能够在一起工作的能力。更确切地说，它使得商业人士可以遵循一定的业务计划，避免重复，调整工作力量，共享知识，报告进步和解决问题。交流，在一定程度上，建立和促进了与组织外部的人加强和谐的关系。简单地说商业组织能够在缺少交流的情况下发挥很好的作用。
